Submitted by No-Establishment3083 t3_11gerb5 in vermont

I Completely filled my tank at the Gulf Gast station at 228 Canal St, Brattleboro, VT 05301 today for my Subaru. I have never had an issue with my car. Pulled off and not even 2 minutes later it starts shutting down. Had to get it towed and turns out the fuel is extremely contaminated. Got it taken care of, close to 400$ later. The Owner of the store is not taking responsibility/doesn't care. Told me it makes no sense, however the mechanic I dealt with got another call about the same issue from the same gas station after I came in. He didn't even offer a refund for the gas. It Has been reported and I was told this is not the first time this has happened at that station. Will probably not see a refund but wanted to warn whoever I could.

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Commercial_Case_7475 t1_jaof44u wrote

Wow that is terrible. Sorry that happened to you. What was it contaminated with? Particulates? Water? Oil?

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No-Establishment3083 OP t1_jaofxk3 wrote

I don't know much about cars, but the Mechanic was really helpful and showed and explained it was water. From the way they were saying it, I assume it was a large amount. The shop was amazing though and completely understanding with the situation and was willing to talk to anyone to help verify the issue.

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kosmonautinVT t1_jaohx3d wrote

Maybe you could get a statement from the mechanic, a sample of the contaminated gasoline (I think the gas will float on top of left undisturbed), and sue them in small claims court?

Edit: receipt or credit charge from the gas station would be good to have too

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merryone2K t1_jaoi2fm wrote

It takes a LOT to stop a Subie; unfortunately, you discovered a sure-fire method. Sympathy for what you've had happen and thank you for the warning.

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No-Establishment3083 OP t1_jaoj3e8 wrote

Tbh suing them for 400$ is not really worth it for me because of time and energy, I work FT, travel and I am a student. It happened and sucked but I know better now. I am gathering my evidence and using it to continue my report to the State Agency of Agriculture, Food and Markets and the Gulf company. I'd rather see them investigated and having some type of consequences and stop this from happening to others. If it results in some type of refund then that would be great but I don't expect it to happen anytime soon.

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Gheid t1_jaom5yx wrote

If you’re on Facebook on the Brattleboro group, others have had issues too with this same gas station. The station denies it. VT Weights and Measures says they’ve inspected the tanks and there’s nothing wrong with them. Yet, just in one thread there’s about a dozen people with dead cars that got gas there.

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Careful_Square1742 t1_jaomfei wrote

if you paid for the gas with a credit card (not a debit card) you may have an avenue there.

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No-Establishment3083 OP t1_jaomuzx wrote

Exactly what I was told OTP by the Agency. That they had investigated other times but with no results. The owner also sorta laughed me off with the same excuse, said that it made no sense because then everyone would be on the side of the road. Idk how it works but there is no denying that it was 100% their fuel because my car was completely empty before I filled up and now is completely fine after getting the fuel out of it. It's frustrating and ridiculous that they can continue to screw people. The State Agency did say he would have someone out there tomorrow morning carrying out inspections but I won't hold my breath.

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merryone2K t1_jaow3nx wrote

Turbos are totally different creatures than my less-than-exotic 2003 manual transmission Baja, which has been my only drive since 2006. Unlike the VWs of my youth, the Subie has never left me on the side of the road dialing AAA. THREE VWs (90s models) did.

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No-Establishment3083 OP t1_jaoxcgu wrote

I am wondering the same. How exactly is it done and why aren't they finding anything if the inspection is done within 24 hrs of the report? I am not sure as this is not a subject I know much about. I think he said something about filling the one of the state trucks or something but I could be wrong because that just seems like a bad idea.

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Sad_Dimension_1576 t1_jaoy0r2 wrote

Subaru or not water in the gas stops cars from running. Subaru doesn’t make magic engines that are somehow more resilient. Most likely in the know will tell you Subaru engines have been kinda shit for a while. I miss the 2.2.

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WhatTheCluck802 t1_jaozqks wrote

I had this happen like 20 years ago from I believe it was Cumberland Farms in Barre. Totally sucks, I feel for you!!

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BlaiddDrwg82 t1_jaozsje wrote

The Brattleboro fb group has a lot of conversation about this. You’re not alone.

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akmjolnir t1_jap3koa wrote

In a running engine water is sometimes injected into the cyclinders to cool down the temps and prevent pre-detonation, especially in older turbocharged engines with high boost. Menthol was also used.

You seem to have some things confused.

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vermont4runner t1_jap4qo0 wrote

A controlled amount injected into cylinders with the engine tuned properly for it is how water and menthol injection systems work. An engine that can barely run because it’s choking on diluted with water gas is not the same thing at all. Some of that water is still collecting in the cylinder, enough and you can easily get a bent connecting rod. It doesn’t take much.

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nekoken04 t1_jap8jhp wrote

This is easily testable. There's some goo you can put on the measuring stick that you drop down in the tank to see how full it is. That goo changes color if there is something other than gas (like water) mixed in with it. I used to have to do this weekly and log it when I worked at a grocery/gas store.

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Tchukachinchina t1_japalvo wrote

It takes way more water than a fuel injector will shoot into the cylinder to hydro lock an engine. What you’re thinking of happens when water gets sucked in through the air intake after driving through deep water.

In OPs case, even if it was 100% water that got injected into the engine, the car would stall immediately. No fuel = no run. Drain the tank, flush the lines, change the filters, maybe run an injector cleaner, and then the car is good as it was before the incident. Absolutely no risk of hydro lock in OPs situation.

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sad0panda t1_japcx5o wrote

How does water being sucked into the air intake hydrolock an engine without also bending a connecting rod or otherwise causing the engine to stop? That is the definition of hydrolock. Too much liquid in the cylinder, regardless of how it got there (air intake being the obvious/common way).

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sad0panda t1_japdhsx wrote

Technically speaking, an engine is hydrolocked when it stops running due to water in the cylinder, even if it hasn't caused mechanical damage. What you are describing is hydrolock, it's just reversible so long as you haven't destroyed the piston.

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Tchukachinchina t1_jape4zg wrote

What happened to OP is not hydrolock. OPs car shut down to lack of fuel. They’re two very different things. Look anywhere for the definition of hydrolock and you’ll find something similar to this:

“ Hydrolock (a shorthand notation for hydrostatic lock or hydraulic lock) is an abnormal condition of any device which is designed to compress a gas by mechanically restraining it; most commonly the reciprocating internal combustion engine, the case this article refers to unless otherwise noted. Hydrolock occurs when a volume of liquid greater than the volume of the cylinder at its minimum (end of the piston's stroke) enters the cylinder. Since liquids are nearly incompressible the piston cannot complete its travel; either the engine must stop rotating or a mechanical failure must occur.“

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sad0panda t1_japeinb wrote

You are using two different phrases to describe the same thing.

If there is too much water in the fuel, that means too much liquid (water) is entering the cylinder, preventing complete combustion. Hydrolock. Can you explain the difference you are seeing between this and "lack of fuel"?

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Lower-Blackberry-716 t1_japf8yq wrote

I always noticed they have low gas prices compared to others around here and was a little leery of it. I'm glad I haven't gotten gas there and definitely won't be getting gas there now!

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amhais t1_japm65c wrote

I’ve owned two WRXs, both spun rod bearings. There's an old saying in Tennessee — I know it's in Texas, probably in Tennessee — that says, fool me once, shame on — shame on you. Fool me uhhh — you can't get fooled again.

But seriously, the turbo Subaru engines are junk. Never had an engine issue with any car before or after those 2.

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foomp t1_japmcpk wrote

He's using two different phrases to describe two different things. A hydraulic lock happens when a compressive space gets filled with an incompressible substance, typically water. That is a hydrolock.

The fuel injector doesn't put enough water into the cylinder to create that situation, but it does insert enough water to interrupt proper combustion.

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Trajikbpm t1_japn379 wrote

I heard people say this about the jiffy in castleton not long ago.

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Sad_Dimension_1576 t1_japu8b8 wrote

Hydro lock is when the engine try’s to compress a liquid instead of a gas/air. Liquid won’t compress as much and locks up the engine.

Water in fuel gets atomized by the injectors. This is NOT hydrolock. Not enough liquid to lock the engine but it won’t burn well or at all stalling the engine.

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flambeaway t1_japz714 wrote

It'll only shoot as much as it would shoot gas. Nowhere near enough to cause hydrolock. If your injectors are dumping in that much water they'd dump in that much fuel. Fuel will hydrolock an engine just as well as water.

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flambeaway t1_jaqmgqt wrote

Actually it's likely the the additives would help prevent phase separation and keep water in solution where it will run through the engine pretty harmlessly.

I just buy whatever gas the station sells at the correct octane rating for my vehicle (good ol' 87), but the additives in the goofy branded gas would probably have helped in this case.

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plankton-718 t1_jaqwvw1 wrote

This might sound stupid, I don't know a lot about cars....I recently brought my Subaru in for an issue. My tank was pretty low. That mechanic told me that in the winter I shouldn't let my tank get low because I'll get condensation in my tank which would contaminate the gas and hurt my car. Maybe the station's underground tanks do the same when they get to a certain level?

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BreweryIn5Years t1_jaqzjh5 wrote

If there was water in the gas there would definitely be a line of a hundred dead cars at the parking lot. Most likely after the snowstorm people got water in their tanks from snow. Do you have an older car? Throw in a bottle of dry gas from time to time after a large snowstorm or rainstorm. Mechanics will say anything to make a buck…

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BreweryIn5Years t1_jaqzzlr wrote

Water is heavier than gas. So there is always water in a storage tank but it’s below the fill pipe. After each delivery usually the tanks get “stuck” to check for water levels. If the water gets close to the fill pipe the computer system should automatically shut the entire station down. There’s a reason you don’t have this happen a lot and you don’t hear about it constantly on the news. Their are multiple redundancies built into the system. Ha being someone come and check for water content therefore usually never results in concrete findings. I go on these calls regularly and never find anything.

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ArkeryStarkery t1_jarf55y wrote

That's what's weird about this! What could cause more than two dozen, but not all, of the station's customers to have this exact set of problems, when no other station on the same street is getting these complaints? Multiple mechanics, too, and not always after a snowstorm.

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No-Establishment3083 OP t1_jarv5ei wrote

No, the mechanic showed me the fuel and I watched them take it out and saw that it was pretty much all contaminated. They were very trustworthy and charged me appropriately. My car is a 2013 that has never had an issue and it's under 100k miles. It's been perfect other than that. I am from Florida and have been through many rainstorms, hurricanes and then the snow storms from here many times. I was also one of many incidents that has occurred at this same station throughout some months. Edit: They also did use dry gas for the last step just to get the whatever bad fuel was left over since I filled my whole tank with it. I do appreciate the tip though but I have never had this problem with my car and it's seen a lot of water.

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No-Establishment3083 OP t1_jarwla4 wrote

Exactly. I understand the whole thing of being blown off because obviously there isn't a line of cars but something is wrong with it because I have gotten gas 100s of times and been fine. I also have pics from the mechanic showing how much of it was water so Ik it was a real issue and my car was fine all day before that, literally as soon as I turned out the gas station it started to shut down. So it was the gas, and like you pointed out this is just one of many incidents. Something is going on and they should not just be okay with it since it isn't everyone, it's still causing everyday ppl hundreds or more dollars of repairs.

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Fromage_Damage t1_jasdd27 wrote

I've never had water in my gas, sounds fishy as hell, I've even used old gas that had water in it, and never had a problem. There must have been a ton of water, and the pump only sucks up part of it sometimes? It sounds totally possible. Fuck that owner, he is a fucker.

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BreweryIn5Years t1_jassdek wrote

I mean possibly. Each station has a Veeder Root system that should stop any water from entering the fill pipe to begin with. Then the fuel goes through a filter in the gas pump itself which should stop even small amounts of water (I believe). When a pump is pumping super slow it’s usually the filters need replacing. That particular station has been reported before. An inspector can only check if the issue is still happening not what happened at the exact time of filling. Maybe they called immediately afterwards and had the storage tank pumped out and all the filters replaced, but that may be asking too much of that particular company/ station. All companies pay a lot of money to have both of these things checked and maintained regularly because being out of gas for a couple hours is literally thousands of dollar in profit for them. The only other thing I’ve heard that could possibly affect this is fuel was being delivered/dropped into the fuel tanks at the same time OP was pumping fuel. If there was water it could possibly be pushed around and make its way up to the fill spot at that time. Also sometimes if it’s just rained or snowed there could be a small amount of water making its way to the gas pump nozzle? But all these are very rare and wouldn’t cause 12 vehicles to go down for water. This time of year the simple answer is usually water/condensation getting into the tank from a rain or snowstorm and I’m literally basing this of if a few cars we had in the past that for whatever reason needed some dry gas from time to time, although all the other cars in the parking lot were fine.

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Kimberly802 t1_jats26r wrote

Um. Tweet our governor? [as many times as are people who are mad] I'm not a reddit expert so I am not sure if I am supposed to mention the other site. But it appears that no one loves getting swamped with repeated comments about things on that site and something usually happens pretty fast.

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Kimberly802 t1_jatsfs4 wrote

not denigrating reddit... it just seems like their are some 'national' eyes on government officials over there... and usually, when there are enough comments, stuff gets traction at a fast clip. Which is no bueno for said officials.

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pointedflowers t1_jatuj4p wrote

Not health inspectors anywhere. Massachusetts, NY and Pennsylvania were all way more on top of it and way more strict. Also the codes themselves were much better. No one here seems to have heard of a haccp plan ever.

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SemperFuu t1_jatvp2m wrote

This is for the lawyers. They have to look into if it’s the companies fault, testing or state. Then if damages can be proven actions can be taken. Can’t sue to sue, but with so many cars broken, this imo sounds like a great case for a junior partner to get their associates to dove into. But now we stay silent 🤫 let them do their jobs

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