This similar thing happened with a client who refused to pay. Told us she never got the invoice, and if it was sent to her, she didn’t see it, or she would have disputed it. Our attorney introduced to the arbitrator that she indeed did open the invoice three separate times, once right after it was received/sent, a second time where she had fwd’ed the invoice to three different individuals, and a third time about 3 hours before this arbitration session was scheduled to begin…