isaac9092
isaac9092 t1_jdqs0b4 wrote
Reply to comment by trv2003 in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
Yeah these tips really don’t work for the larger companies anymore. The only real power we have is to have the perseverance to eventually get a person, then explicitly telling them exactly where their company can shove it after they’ve assisted you (of course remind them it’s nothing personal against the person, the company is just shit)
isaac9092 t1_je1o416 wrote
Reply to comment by UsecMyNuts in Apple illegally fired five labor activists, union says | The workers, who were disciplined and fired for attendance-related issues, believe they were let go because of their union organizing by chrisdh79
As someone who worked within Apple. All this behavior is very accurate and common.