Yeah I’ve lost all respect for Cox. I had a pretty significant payment plan with them a few years ago and they insisted I set up auto pay. Apparently they switched over software and shut off the auto pay but did not notify me. I didn’t figure it out until I started getting collections calls. From now on they will send me a monthly bill.
gnen417 t1_je6r6bu wrote
Reply to comment by Anima_EB in Surgery options by Anima_EB
Yeah I’ve lost all respect for Cox. I had a pretty significant payment plan with them a few years ago and they insisted I set up auto pay. Apparently they switched over software and shut off the auto pay but did not notify me. I didn’t figure it out until I started getting collections calls. From now on they will send me a monthly bill.