ckperry

ckperry t1_j8ygjep wrote

[edit] I give up on formatting

We've never really worked on a foilproof way to detect if you're using Colab, but this might work a little better for you:

import sys probably_colab = False

if 'google.colab' in sys.modules: probably_colab = True

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ckperry t1_j8xtufq wrote

lol please do complain very loudly if we 10x your prices! and thank you!!

in this case it appears only the messaging was affected, and nobody was charged the 94 euros thankfully. I'll update when we get our page fixed. thanks again!

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ckperry t1_j8xh0sg wrote

Per our terms of service we must give 30 days notice before price changes. This was a mistake and we're fixing ASAP. We'll refund all impacted.

[edit to reflect tax inclusivity] one thing to mention is we recently updated Colab advertised pricing to be tax inclusive in the EU, so our advertised pricing did increase to reflect taxes; it should not have changed actual prices paid.

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ckperry t1_j8xfzm2 wrote

[edit] This is fixed now. The prices shown in DK were incorrect, but afaict all users were charged correct amounts. If I'm wrong and someone was charged incorrectly, they can reach out at colab-billing@google.com

Hi, I lead product for Colab. Thanks for flagging. This is clearly a mistake and we're looking into how it slipped through our testing.

We'll get this fixed asap and proactively issue refunds to anyone impacted. We haven't changed prices for Colab Pro.

Sorry about this. If you hit weird things in the future, I'm @thechrisperry on twitter (I check that a little more religiously than reddit where I mostly lurk).

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