Capitain_Collateral

Capitain_Collateral t1_jad51bs wrote

She requested vouchers at a time when she thought travel could still occur in a timely manner, but at a time that was currently unknown - as she did still want to travel.

Once it became clear that travel to the destination could not be done in a timely manner she requested the refund as she is legally entitled to as BA could not deliver the sold service.

BA, taking a leaf out of the ‘legal shmegal!’ School of thought, declined.

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