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DharmaDivine t1_j75tljy wrote

I used to work there. The fee is applied equally - take out and dine in and 100% goes to FOH staff.

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158862324 t1_j761xvk wrote

Forced tipping for no work still seems wrong.

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beingtwiceasnice t1_j766e6i wrote

Yeah, especially since no tips for the actual people who made the food.

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DharmaDivine t1_j7b2upw wrote

That’s the way it works in the industry, tho 🤷🏽‍♀️.

FOH makes an absurdly low hourly wage (I think $5/hr) that is supplemented by tips. BOH receives a significantly higher wage that isn’t supplemented by tips.

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VulcanVulcanVulcan t1_j76y6rt wrote

The people dealing with hordes of pickup orders are not…working?

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158862324 t1_j77i48r wrote

I guess my word choice could have been better, but they aren’t servers, and shouldn’t be compensated in the same way.

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VulcanVulcanVulcan t1_j78aaxx wrote

So you would be fine with a big "pickup fee" to account for workers dealing with pickup orders? I'm sure many angry people on Reddit would be posting about that.

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158862324 t1_j7anuvd wrote

As long as it isn’t a surprise. I get that pick ups are more frequent, and may not have been a part of the business plan pre-pandemic, so something needs to be done. But sneaking fees onto the check is cutting corners, and if they are doing that god only knows what corners they’re cutting with the food.

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