I have the set up where they text when power is restored or when it shuts off. There were repeated events during the last storm where GMP announced power restored to my address with the last sentence being, “If your power is still out, reply OUT.” I also go to the GMP app on my phone to report the outage.

I think it is weird that every time I report my outage as ‘still out’ the app resets the duration of the outage to the most recent report. Makes customer service metrics look good?