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kan3abl3 t1_j0e1kwg wrote

Reply to comment by Shadow11Wolf50 in Outages every day for almost a week now by ReptarNation

I have had them since they started in Springfield and have had very few issues. My biggest problem has been that their routers aren’t the best. They will occasionally drop connection to my phone but it’s usually fixed by turning my Wi-Fi on and off on my phone. I’ve had two routers bricked by updates, which was unfortunate, but was able to get a tech out the same or next day. Calling support works better than their chat service.

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Ganrokh t1_j0e6eqn wrote

Echoing the same experience here - only issues have been with their provided router. I haven't had the bricking issue, but I have had the dropped connection issue.

I took the opportunity on Black Friday to buy a mesh system. I haven't had any problems in the last 2 weeks, and one room with spotty coverage before is perfect now. Their provided router is a modem/router combo, so it has to stay in the chain, but you just connect a new router to it and turn off WiFi on the old router.

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dhrisc t1_j0e9e0x wrote

I will 3rd this. I also got a mesh system, but honestly i think any half good router is better then what they will lease to u. I have had 0 problems since.

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Ganrokh t1_j0ed1e3 wrote

Yeah, I could honestly probably just swing the base router of the mesh by itself. The majority of my devices are still connected to the base, despite a few being right next to a satellite. The devices in the formerly-crappy-coverage room are connected to the base, too. But, I just like having the mesh.

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feralfantastic t1_j0eeokt wrote

Pretty sure you can tag VLAN 201 and any router will work. I work with two connections and have eliminated the AX-whatever from the chain entirely.

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