I’ve been fighting UPMC’s insurance arm for months over a claim they won’t fully explain. At this point I’ve cost them more in salary, cost of their 800-number, postage and office supplies than the claim they’re avoiding explaining. I refuse to give up until they do explain. I’ve opened a complaint with the State Insurance Department. If I “lose” again my next stop is the AG and perhaps my state reps. Last resort is taking the absurdity to the news. Fuck UPMC!