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jhc412 t1_je51aic wrote

All family shelters take referrals from Allegheny Link.

You have to, unfortunately, call every day as shelter vacancies change each morning.

Allegheny Link is short staffed right now but they can be emailed at alleghenylink@alleghenycounty.us

They are open 8am-5pm

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terracottalady OP t1_je679o6 wrote

Our experience has been that the only way is to go in person. They do not respond to emails and we've been on the phone for more than 45 minutes on hold for multiple occasions. This person doesn't have the resource to get downtown everyday either to keep going in there and being turned away very frustrating

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jhc412 t1_jebb7ku wrote

So I have been in contact with the manager at the Link and they said they have not had anyone call in the past few days as a mother with 15 month old needing shelter. There is family shelter available.

If it would be helpful and your friend is open to it, you could IM me their phone number so the Link can directly reach out to them to find shelter.

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