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mootfoot t1_issh9ak wrote

Solutions engineer in my experience IS customer support, at a high level. My jobs in that area have always come with a pile of 500 tickets underneath the day to day.

IMO being a software engineer is less stressful, provided you work fast when you do work

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BunnyBunnyBuns t1_istc8u2 wrote

Fair enough. That's not my experience, but, every company has their own requirements for the role. Some SEs are required to do a lot more than others. Like any role, vet the company and the role before accepting.

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mootfoot t1_istqjvb wrote

True that, and for reference my industry is healthcare software, so software moves slow and missed issues can mean patients get harmed at industrial scale... Could easily see solution engineer roles being more laid back in industries that don't have lives on the line.

Just goes to show how title is borderline meaningless in some cases. I've seen "developer" roles where people don't need to know how to read code and "engineer" titles where the only thing being engineered is how to tactfully tell a user they pressed the wrong button.

+1 to your advice, vet all potential jobs/companies because they have a lot of leeway to paint a picture!

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BunnyBunnyBuns t1_istwa18 wrote

I was in the Healthcare industry before I pivoted to tech and you're right. It is slow and painful to get things done and there's no room for error because it's people's lives. Makes sense to me that the pressure is much higher in that role! Are you working with Eric?

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