EJ or similar is fine for some people. maybe not ideal, but there are people who need more guidance and hand-holding. at least to start.

if that's what it takes to get you investing, investing with higher fees is better than no investing.

there is some data showing people with an advisor have superior long-term results of up to 3%/year. it's not from the advisor recommending any specific fund or investment, it's from behavioral coaching: don't panic when the market crashes, stick with the plan. don't put too much money in the hot trend of the moment (Tesla, bitcoin), just stick to the plan. https://advisors.vanguard.com/insights/article/IWE_ResPuttingAValueOnValue