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Wowzlul t1_iw9fw5y wrote

Reply to comment by citydudeatnight in Just a word of advice (or a very brief rant) by 90sAltRockLover

Having done this, it's so cumbersome and lacking basic amenities (like the ability to remove payment methods or use transit benefit debit cards to autofill the OMNY card) that it's easier just to use an old fashioned MetroCard until they get the new vending machines in the stations.

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citydudeatnight t1_iw9gp8q wrote

You can absolutely remove payment methods. I use the browser to go to the OMNY site and log in.

If you're using issued metro cards from your employer, that's a different beast. I had that when I used to work for the city services.

Generally the fare cards were awful and most of the turnstiles couldn't read my fare card as the magnetic strips started to wear out (unlimited monthly)

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Wowzlul t1_iw9ohox wrote

> You can absolutely remove payment methods. I use the browser to go to the OMNY site and log in.

This is what I do and I can't remove them! Support was even stumped, although this was a while ago (summer 2021) so maybe they fixed it.

> If you're using issued metro cards from your employer, that's a different beast.

Nah I mean the debit cards that are connected to the account your employer deposits an elected pre-tax amount into. Could easily load the card with my personal CC, but asked the TPA and they said transit benefit debit cards can only be used at ticket vending machines. They won't work with online payment providers, or at least not with OMNY.

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d2d2d2d2d2 t1_iw9t8ny wrote

I use my transit benefit debit card to pay in my OMNY account. I suspect it probably differs between cards, but perhaps you should try again if it has been a while since you tried.

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RedChairBlueChair123 t1_iw9ys9h wrote

I’ve got the same issue as this person, and I use one of the big services for commuter benefits. It’s frustrating.

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TeamMisha t1_iwa8t6v wrote

What card do you have? I have an EdenRed benefit cards and it works. Add it to your account for auto-reload. I've read there is sometimes an issue with the zip code but it's possible to get it to work

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Wowzlul t1_iwad5uh wrote

Optum. Different TPA unfortunately.

Tried it every which way. It just won't work.

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