If you read through it, they had food DELIVERED. You really wouldn't notice the rat unless you get some of the soup out, in which case the soup was split and some had been eaten and voila rat surprise. Also that soup isn't really the clearest of Korean soups with all the trimmings in it to boot. I've also read some comments that if it wasn't planted, the rat should have disintegrated in the cooking. That's assuming it was cooked from the start and had not fallen near the end of the cook. Also assuming rats have the same consistency of usual beef or pork meat. I'm not completely surprised that it could happen. The restaurant business is tough and standards are understandably difficult to maintain. So I would be harsher to judge a resto with plenty of health violations that should've been closed before would post as their defense in-store videos with no timestamps on orders picked up not by the couple but a delivery service. That does not exactly show anything against the claim - could've been somebody else's order. The mention of missing chopsticks and the disputed number of soups ordered seen in the video can readily be disputed by a "receipt" which I'm sure the couple could easily provide for their defense. If the receipt doesn't match the number of soups in the video then even the chopstick/soup counter claim of the reso falls apart. Yeah I highly doubt a well-to-do Asian couple would try to make a quick buck and file a lawsuit that could easily backfire if they and the lawyers weren't confident enough to prove otherwise. That and you would feel just as enraged if it were you in the couple's shoes. Eating a dead street rat is no joke. There's a crap ton of things you can get sick of from rats. Those are people's lives you're talking about, not just the couple, I'm sure they got soup from that same batch sent out with other orders as well without the "rat surprise". Just suck it up Gammeeok. You unknowingly made a bad order and should've handled it better.