As a guy that isn't very handy, I love Ace hardware. The employees will actively ask you if you need help and are very helpful and knowledgeable. I've had someone walk downstairs with me to help me find a very particular screw and give me advice on the project. As opposed to Home Depot where you have to run around for 10 minutes to find an employee only for them to give you wrong or very vague information about where something is and then you have to go look for it only to find it's not in that aisle.