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Bookishpnw4 t1_j7yj0zi wrote

I don't like ordering books from Amazon. I ordered a paperback and both the original book and replacement for the original book were damaged. I contacted them about the damaged replacement and they said I could exchange it again and I told them it would probably just arrive more damaged than the one I had so I think they ended up giving me a discount and I kept it. Packages go through sorting machines where they go off conveyor belts and drop and Amazon does not package books well enough to withstand this without bending, creasing, tearing and corners getting smashed. If you aren't happy get a refund or chat with Amazon to find some sort of resolution because chances are the replacement will end up coming damaged as bad or worse. I'm not as freaky about my books as I once was regarding condition but if I'm paying for a new book (and books are not as cheap as they once were) I like to receive it in new condition so I understand your frustration.

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