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Hisyphus t1_iyp5bcc wrote

Reply to comment by murthivelli123 in What is your power ranking of coffee shops in Baltimore? by legally_bitch

The service at Artifact is dismal. A 20 year old in her grandmother’s bowling shirt and cat ears rolled her eyes at me and said “too bad, we’re out of the ingredients.” After she’d looked me in the eye, taken my order where I’d asked for an iced London Fog, and then proceeded to make it hot. I even apologized to her like I was the asshole.

Not to mention the time I found a staple in my oatmeal.

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fiestypinapple1004 t1_iyp80bf wrote

This is legitimately the most Artifact thing I've heard in my life. I love them but their service can be wild sometimes 😂

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Hisyphus t1_iyp89xk wrote

100% 😂 like I too was once the hipster giving terrible customer service, but now I’m just old and tired and want my goddamn iced London Fog.

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Timid_Teacher t1_iyp89jq wrote

That's crazy you have that experience. I had my car battery die the other day and someone who worked there agreed to go get jumper cables and help me start it right away. It was super sweet and it saved me from having to have my car towed.

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Hisyphus t1_iyp8j8w wrote

It’s a mixed bag there. I’ve also had perfectly pleasant, if slow, service.

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Timid_Teacher t1_iypd1id wrote

I’m sure. I don’t doubt it. I do love Artifact though, and they’re always friendly in my experience. I’m sure there’s odd ones out, but I guess I’ve been lucky to always have positive experiences.

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OrganicSugarFreeWiFi t1_iyp9drv wrote

>“too bad, we’re out of the ingredients.”

The missing ingredients being... ice?

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Hisyphus t1_iyp9rmh wrote

Lmao their ~special~Earl Grey syrup or whatever 🙄 and no, she could not be bothered to hand me a cup of ice either. It was just a real head scratcher of an interaction.

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