RedRose_Belmont t1_j55vjx8 wrote on January 20, 2023 at 4:48 PM

I've had Spectrum since June 2022 and have zero complaints.

legalpretzel t1_j56haoy wrote on January 20, 2023 at 7:03 PM

I have had very few complaints over the 7 years we’ve had spectrum…my main complaint is their pricing is highway robbery due to lack of competition. I want options, even if I ultimately stay with charter, because being able to switch providers can bring costs down

Karen1968a t1_j56mntb wrote on January 20, 2023 at 7:37 PM

I hesitate to curse myself, but in 3 years working from home, I have had 2 outages, neither of which have lasted more than a few hours. Now, that’s internet. Is this discussion/contract for both TV and internet, or just TV? For TV my issue is what I think is the same as everyone else’s, price is too high, and ever increasing. I think there need to be more tiers offered, if the hundreds of channels offered, we probably watch <50 on a regular basis.

TheConeIsReturned t1_j5657b2 wrote on January 20, 2023 at 5:47 PM

Wow, your own personal anecdotal evidence has completely debunked the results of Charter's own survey. I'd better show this to their regional director!

RedRose_Belmont t1_j56b652 wrote on January 20, 2023 at 6:24 PM

You really should. It's important for them to hear where things are going well, in addition to the complaints.