I work at UMASS however I have family/friends that have gone to both. I would say UMASS except for non life threatening ER stuff. Unless you are a level 1 trauma, need a cardiac cath or pedi ER you’re going to wait a very long time at the UMASS ER. That being said, I feel like post pandemic healthcare is still a bit of a mess. My dept in particular is still largely staffed by travelers and while some are fantastic, there are a few who are just there the make the big bucks and don’t care. So many people who were able to got out of healthcare, at least at the bedside level.