ESD is a worthless Department. They ripped my wife out of over $6,000 on a very legitimate claim. There are hundreds of stories like hers where people just said Fuck It and gave up after many months. It seemed like it was easier for scammers to get money as opposed to legitimate claim filers. They ran her in circles for over 6 months before she gave up. She had a career as a paralegal when younger. She knows process and paperwork very well.