They are rude because they are overworked and traumatized from working in a system that values money over patients. They see multiple deaths a week. People that see their children die in front of them and instead of grieving have to worry about how this will bankrupt them. Violent patients that abuse them day in and day out. How would that affect you and how you treat people?

I’m not saying it’s ok, I’m saying there are reasons why ER nursing staff are emotionally burnt out.