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dav3y_jon3s t1_ixa70cs wrote

Quality Assurance officer. They oversee all the inspection stations in the state. They handle issues like this one and hand out punishments to the shop or tell the customer the shop is right. They alao randomly drop by your shop to make sure all your stickers are accounted for and to check your inspection log to make sure everything looks good. They can also randomly pick cars from your book to call in and check out to make sure your doing good inspections.

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boringreddituserid t1_ixab8g9 wrote

How might one contact said QAO, if encountering the same situation as OP?

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dav3y_jon3s t1_ixabytl wrote

Google your county and qao officer and you should be able to find a list. Just give them a call and tell them whats up.

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mandyaffogato OP t1_ixez6cj wrote

I posted info in one of my edits FYI. If you live in an emissions county, there’s a 1800 # you can call.

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