Yes! I also bought an inexpensive E-PBT kit as a temporary solution, but it's kinda sad that I've already worn down the keyboard even as completely new keycaps are on the way .. I'm also reluctant to send another complaint, because the keycaps may (?) arrive soon, I just don't get it, I am pretty disoriented as to what I should do ..

.. but after all the comments on the post, I feel a bit more willing to send them an actual request for a refund, since I could just buy the kit that I originally wanted.