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heitanz t1_istue9x wrote

Reply to comment by hike_me in Hey LLBean Why Does Your Gear Always Do This Freeport to Mass to Me Dance? by arclight222

This is the right answer.

LLBean is not delivering the package to you. UPS does not have a sorting facility in Maine.

You still get your monogrammed bookpack in 2 days.

I always hated this behind the scenes glimpse the end customer gets because it generated far more "where's my package" (specifically why is my package in MA when I live in ME) than necessary. I don't need to see the engine in my car to know that, generally speaking, it goes.

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ozzie286 t1_isu3j4u wrote

I think it wouldn't be as bad if they made it clear that it was in UPS's possession and that it was in Chelmsford at the UPS distribution center there.

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