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raynedanser t1_je7d8dv wrote

I appreciate this. I understand it's an industry that is both not understood and necessary and a lot of people are pissy because they can't just open up a hole and drop Grampa in it. There's policies and procedures and due process to this whether people like it or not.

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Yourbubblestink t1_je7dru8 wrote

It never really occurred to me for some reason that people planning a funeral might be pissy toward the funeral director

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raynedanser t1_je7eabz wrote

More like ... Our staff are easy people to take out grief and frustrations on. We're trained to deal with grief and we're strangers, so some people can act out more than others. And some are just jerks and it's more evident when they're grieving. We're not your enemy and are actually trying to help you.

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