Viewing a single comment thread. View all comments

edcculus t1_iweeeoo wrote

I just bought a jacket from a UK based climbing company called Rab. I hadn’t heard of them before, but they seem to be the UK equivalent of Patagonia, but very climbing focused vs general outdoors. It looks like they have a similar return and repair policy to Patagonia.

10

piepiepie31459 t1_iwffkbl wrote

I haven’t had to use any warranties for Rab, but the items I do have from them are excellent quality.

1

Main-Flan-4982 t1_iwhxjjn wrote

I have had two Rab jackets, both several years old. The older of the two is still in prime shape and the other the lining came apart entirely so they're hit and miss in my experience. I'd go Patagonia over Rab in the future.

0

edcculus t1_iwhztc8 wrote

Good to know. Did you try reaching out to them for repair or replacement? It seems like their policies are pretty generous, but thibgs could be different on paper vs how they treat it in real life.

1

Main-Flan-4982 t1_iy71580 wrote

I didn’t actually try… I should have seen if they would have replaced it. The lining was completely delaminated beyond repair (it was a rain jacket).

1