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ceramicferns220 t1_jbe7czy wrote

I also have t mobile and can’t get any service around the mall

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jalderwood t1_jbdvoty wrote

had this issue in kennedy plaza last weekend. vid on yt would not load at all.

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rick_n_snorty OP t1_jbdxlf8 wrote

Yes! Thank you. At least I’m not going crazy. It always happens around Kennedy and exchange street.

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rick_n_snorty OP t1_jbd2dr1 wrote

Even up to Jerry’s artarama, it’s hit or miss sometimes. Is anyone else having this issue?

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MarlKarx-1818 t1_jbe14ow wrote

I noticed that yesterday while waiting for the bus at KP. Had to restart my phone and then it worked.

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pixelated_dreamer t1_jbeaimz wrote

Same here, also T mobile. I supposedly have 5G there but it won't connect to anything unless I restart my phone. Glad it's not just me.

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AmazingTast t1_jbdo0dg wrote

Turn off Wi-Fi? Maybe your phone is trying to connect to a bunch of different signals.

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rick_n_snorty OP t1_jbdxheu wrote

It doesn’t make a difference. I’ve restarted my hone, wifi on and off, reset my cell service. It doesn’t matter. It happens every day.

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Agent_Giraffe t1_jbeckyw wrote

Idk if you’re on 5G, but I noticed whenever I am connected to 5G, everything loads very slowly or not at all. You can turn off 5G if you have an iPhone, unsure about android. I’m on Verizon though.

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mdurg68 t1_jbfcgl8 wrote

I get the same experience on Cricket (ATT), office is near city hall. Turning off 5G seems to help

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Binlawdy t1_jbeozti wrote

Maybe there's just too many people using their cellphones too close together. All that digital traffic would have to get sent to the same cell towers in the area. Maybe the towers just don't have the bandwidth to keep up?

I don't pass through the area often anymore, so I can't say for certain, but it's not like they have any for-profit libraries or internet-cafes that would call for a conspiracy theory.

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rick_n_snorty OP t1_jbfgxaq wrote

That was my thought as well, it’s just bizarre that it just started happening a few weeks back. Maybe Verizon and t mobile made the brilliant idea to share towers and totally neglected the bandwidth factor and didn’t care that they’d wipe out cell service for a decent sized city? That’s my guess.

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Proof-Variation7005 t1_jbg4ryh wrote

Unless there's multiple events going on, I'm not sure the density of phones is going to be higher downtown than any other part of the city.

I'd just recommend anyone noticing it to call their cell provider, report it. Mentioned someone else had the same issue in the same area. Be specific about what is and isn't working. Is it just mobile data working or are phone calls and text messages not working too? Does the phone show signal and just not work? And definitely include that it did work up until whenever.

Also, if there's a T-Mobile store in the mall, go there. The employees aren't remotely the people who'd be able to fix anything but odds are they'd noticed the same thing and might be able to clue you in.

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clamchowda123 t1_jbfbhb8 wrote

I’ve heard T Mobil and Verizon share some towers. So it makes sense both of those services would be affected the same. I’ve got ATT. Don’t recommend them as a company tbh but I don’t have any issues and I work at the mall

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rolotech t1_jbf6w7q wrote

I have the same issue and it started a month or more. I thought it was my phone because my partner also has TMobile but doesn't have the issue. Android only perhaps? Partner has Apple

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A_Man_Who_Writes t1_jbf8m3k wrote

T Mobile has been having issues for a while. And I live quite a ways from Providence.

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rick_n_snorty OP t1_jbfftyw wrote

It’s different. All of downtown is a total dead zone until you reach a certain border of the city. This is new and people on Verizon are having the same issue

In general, yes they totally suck, I used to travel for a living and they are terrible…. This is something new and different. I get full signal, but nothing loads. It’s different than losing signal in the boonies of CT.

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tcevan t1_jbfjl3o wrote

Adding another t-mobile vote to the pile.

However I’m down in Westerly & didn’t notice my service drop at all, but one of my contacts complained they weren’t receiving my texts for a few hours.

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Kumalover420 t1_jbfzssd wrote

Whenever this happens restarting my phone seems to fix the problem

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bbristow6 t1_jbgmmpm wrote

I have t mobile, but only found issues when I was doing Uber eats delivers from the CVS at the mall. Rode there in the snow on my bike last week for the app to crap out. But I think that was just an Uber issue

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