The Taxi and Limousine Commission, the government agency that regulates this stuff in NYC. They probably won't do anything to Lyft, but they can certainly deal with the driver.
The BBB is not a government agency or enforcement body, it's just Yelp with a name designed so that gullible people will think they're more official than they are. And, like yelp, it's a pay for ratings scheme.
The fee was $80. It’s not the money, it’s the no accountability this company has towards their employees. For me, fine it doesn’t break the bank. But what about people that it’s not the case. What if someone who needs this money is targeted and then like a domino effect they got late fees, and other issues due to this single fraudulent act, and there is not way to fight back because Lyft just closes chats on you. It’s a sad state of affairs.
[deleted] t1_ja89a6l wrote
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