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menschmaschine5 t1_ja86ul0 wrote

What's the BBB gonna do?

Sounds like your time would be better spent reporting this incident to the TLC.

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Equivalent_Pop7884 OP t1_ja8bfxt wrote

Thanks for the advice. What’s the TLC?

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LIGHT_COLLUSION t1_ja8brih wrote

Taxi and Limousine Commission. They oversee all yellow cab, green cab, ride shares, etc in NYC.

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menschmaschine5 t1_ja8bscv wrote

The Taxi and Limousine Commission, the government agency that regulates this stuff in NYC. They probably won't do anything to Lyft, but they can certainly deal with the driver.

The BBB is not a government agency or enforcement body, it's just Yelp with a name designed so that gullible people will think they're more official than they are. And, like yelp, it's a pay for ratings scheme.

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Ok-Hunt6574 t1_ja8bj3y wrote

Charge back on your card.

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Marcel0129 t1_ja8796t wrote

I’m curious, how much was the fee?

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Equivalent_Pop7884 OP t1_ja8bdkf wrote

The fee was $80. It’s not the money, it’s the no accountability this company has towards their employees. For me, fine it doesn’t break the bank. But what about people that it’s not the case. What if someone who needs this money is targeted and then like a domino effect they got late fees, and other issues due to this single fraudulent act, and there is not way to fight back because Lyft just closes chats on you. It’s a sad state of affairs.

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Marcel0129 t1_ja8zv2b wrote

Yeah it’s the principle of the matter. What was even damaged in the first place?

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