I recently had a citibike stolen when I went into a restaurant for a couple of minutes, I was freaking out. I was lucky enough to have someone redock my bike and I didn’t get charged (thank you stranger)
In case this happens to anyone else in the future: the first thing to do is to call citibike, there’s a number online. The citibike meter will run for up to 24 hours and then will stop by itself. Support will reach out to you via email and tell you you have 3-4 days to return the bike (i don’t know how you would do that…) online it says to file a police report but when I tried to call the police station and at one point tried to go in person I just couldn’t get someone to talk to and they didn’t really take me seriously. There is a subreddit r/citibike where people will post redocked bikes or lost bikes which may be helpful 🤷🏾♂️. Hopefully you will find a guardian bike angel who will redock it.
mrturdferguson t1_j7urp4p wrote
Never ever ever leave it unattended. $1200 fee on you if it's stolen.