Submitted by Opticalpopsicle1074 t3_yoqmfq in RhodeIsland
My Cox internet bill keeps going up. Apparently in my area I can’t get Verizon Fios but I can get their DSL but it’s not much less so probably not worth switching. I hear that T-mobile has a satellite internet for cheap. Does anyone have any experience with that? Does it work well?
Wow really? I might try that. I just tell them to please lower it because I don’t like the price and they do? I’m now paying $114 and there is a message on the bill that it’s going to be even higher on the next bill. Thanks Cox for the warning 😒
Well, you can go in and tell them you’ve been a Cox customer for quite a while and you’re unhappy with your bill. They’ll talk to you about sales, bundles, and potential prices. I tell them I want my bill to remain the same and they look through their computer to find a deal for me. Try it. It can’t hurt.
How many mbps is that? Mine is $70 for 150 through Cox.
The bill says 500 mbps.
Do you need that much? Our household has 4-5 devices with 150 mbps and we do great with Cox panoramic wifi.
I’m not sure. 4 people using WiFi with computers….kids use Xbox and adults use Netflix, Amazon and the smart tv. I don’t care so much about the Xbox experience but I can’t live without Netflix.
We stream tvs, have two computers, and use wifi for cell phones with 250mbps. But we never exceed five devices at once. Sounds like you need the 500 for your situation though.
Damn that’s a rip off! I pay 43.67 for 300mbps FIOS
I actually have 250 mbps for $70...Verizon service sucks so I avoid
Personally, I never had an issue with FIOS.
The problem is when you have a problem.. getting service from verizon
No personal experience with T-mobile internet, but I know people who have it and they like it. I'm considering switching myself.
Your kids will not be happy if they play any kind of online shooters. Even when you have full bars cellular has high latency.
Interesting. What about Netflix? Will Netflix and Amazon not work well on my smart TV if I have T-mobile satellite internet? Because that’s more of a deal-breaker for me than losing video games.
So you may see the spinning circle more often, but those services buffer, so it downloads enough of the movie to play 30 seconds or so if it loses internet. But with the games and video calls they need a more consistent connection. There is no buffering with those services.
The speed is not the issue, it's the latency. Wireless and cellular have high latency!
Tmobile's service only uses satellite in areas without cell coverage, the rest of the time you're just on their cellular network. But being in IT this sounds like an awful solution if you do a lot of video conferences.
Thanks for the info. I didn’t know that. We don’t do video conferences but my kids play Xbox a lot. Not sure if that affects it.
I pay about $65 a month for internet only (medium speed). I own my own modem so no monthly rental fee there. I have to call once a year for them to lower my bill and they always lower it without issue.
I'll pay more for Verizon just because the internet is so reliable for me.
I used T-Mobile Home Internet for about a year when I lived in the Berkshires. It utilized their LTE network, not satellite. It worked great.
Contact Cox and ask them about promotions they are running or if you can reevaluate your current plan.
I’ve run into this with them previously and was able get a fixed rate for either 1-2 years.
i guess it depends. id check if you can get a hotspot in your cellphone plan depending on your data usage.
I always call and threaten to switch to fios and they know my home is set up. They always come down on price. Threaten to switch to DSL and tell them you got a better rate.
FiOS also has at home 5g service which should be much faster than dsl.
There is no FIOS in my area.
its wireless so it should be available
It’s not. It’s Aquidneck island and Cox has a monopoly and FIOS is not available here.
I tried T-Mobile internet but it wasn’t cutting it and had to switch to Verizon.
Interesting. What specifically wasn’t working well?
I work from home and it just couldn’t support the type of work I do. Connection was too slow and it would take me all day to download/upload stuff. For normal everyday things it was fine.
Cox is disgusting. Go for something like Starlink. Need to stop giving Cox money.
They really are something else, my bill was $350 a month with basic cable! I said goodbye to the cable part and just use my TV antenna and I’m so much happier. But now they are trying to drive the bill up again, grrrrr. They have a monopoly where I am on Aquidneck island so they just charge whatever they want.
[deleted] t1_ivfekaj wrote
Go down to a Cox store and renegotiate. Don’t call you won’t get anywhere. If you go to an office the person you speak to will most likely hook you up. My bill has been $60 for a loooooong time. Try it.